Terms & Conditions

Effective Date: April 4, 2025

Welcome to Fayra! These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing or purchasing from Fayra, you agree to abide by these Terms.

1. General Terms

  • By using our website, you confirm that you are at least 18 years old or have permission from a legal guardian.

  • We reserve the right to update these Terms at any time without prior notice.

2. Orders & Payments

  • All orders are subject to availability.

  • Prices are listed in Euro and may change without notice.

  • We accept secure payment methods through third-party payment providers. Fayra is not responsible for payment processing errors.

3. Shipping & Delivery

  • Orders are processed within 7 business days.

  • Shipping times vary depending on location. Delays due to external factors (e.g., customs, courier delays) are not our responsibility.

  • Customers are responsible for providing accurate shipping details. Incorrect addresses may result in additional fees.

4. Returns & Refunds

  • We accept returns within 5 days of receiving your order if the item is unused and in its original condition.

  • Refunds are processed once the returned item is inspected. Shipping fees are non-refundable.

  • Damaged or defective items must be reported within 24 hours from receiving the order with photo evidence.

5. Intellectual Property

  • All content, including logos, images, and product designs, is the property of Fayra and may not be used without permission.

6. Limitation of Liability

  • Fayra is not responsible for any indirect, incidental, or consequential damages arising from product use or website access.

  • We are not liable for any issues caused by third-party services, such as shipping carriers or payment providers.

7. User Conduct

  • You agree not to use our website for illegal purposes, spam, or unauthorized commercial activities.

  • Any fraudulent activity may result in legal action.

8. Privacy Policy

  • By using our services, you acknowledge that you have read and agree to our Privacy Policy.

10. Contact Us

For any questions or concerns, please contact us at:
📧 Email: support@fayra-store.com

By using Fayra’s website and services, you agree to these Terms and Conditions.

FAQ

1. What is Fayra all about?

Fayra is more than just a hoodie brand — it’s a lifestyle rooted in love, connection, and meaningful sharing. Every hoodie tells a story and carries a message of warmth and unity.

2. Where are the hoodies made?

Our hoodies are crafted and shipped from locations closest to you to ensure fast delivery, quality craftsmanship, and reduced environmental impact.

3. What materials are used in Fayra hoodies?

We use high-quality cotton and polyester blends that offer the perfect balance of comfort, durability, and style — made to feel good and look even better.

4. How do I choose the right size?

You’ll find a detailed size chart on each product page. If you’re between sizes or prefer a more relaxed fit, we recommend sizing up for that cozy oversized look.

 

5. What’s your return or exchange policy?

If you’re not fully satisfied with your order, you can return or exchange it within 14 days. Items must be unworn, unwashed, and in their original condition.

 

6. How can I be part of the Fayra movement?

Wear your Fayra with pride and tag us on Instagram (@fayra.brand) using #FayraWear. We love seeing how you style your hoodie and spread the love.

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